Q: How do I transfer from circulation & customer service to reference & instruction?

Q: How do I transfer from circulation & customer service to reference & instruction?

Q: I just graduated with an MLIS. I currently work in circulation/customer service at my local library. Most of my library experience was from that, working mostly in customer service in museums & attractions as well as an internship at an academic library. Due to personal issues, I didn’t have the extra time to participate in extra curricular activities that could build my resume. After completing my internship at the university, I realize I enjoy doing reference and instruction. I also want to work in an academic library. Would I have the skills and experiences that’s transferable to an academic library? What advice would you recommend?

CNW: You are wise to focus on transferable skills. Your customer service is a solid background to launch a career in reference. For instruction, academic libraries often like to see some kind of experience with teaching or presenting. In your current role, you might consider asking your supervisor for opportunities to present or teach a workshop. Many libraries, for example, offer classes for basic MS Office, using the Internet, and other computer skills. You could also ask to take a turn at the reference desk for a few hours a week. If you did any of these things during your internship at the academic library, you should highlight them in your resume and cover letter.

Because you are not approaching the academic job market with a lot of experience, you may have to focus your job search on opportunities that are part-time or only involve one element you’re looking for, to get a foot in the door. As you look for the right opportunity, you will want to do your research into the organizations you’d ideally want to work for. Being able to articulate why you want to work for a specific academic library, rather than any old academic library, will strengthen your position as a candidate.

Q: What is the best education for a Library Associate to pursue in order to work in the children’s department?

Q: What is the best education for a Library Associate to pursue in order to work in the children’s department?

Q: I have seven years of experience running the teen department (programming, outreach, cataloging, and collection development), as well as assisting with all children’s programs and story times at a public library, as a Library Aide. I actually started the teen department as there was not one previously. I loved my job but we had to move for family reasons. I do understand that normally the person who has these duties also has an MLS and a Librarian position. This was not the case at my library, as our only accredited librarian was our director.

I now work at a small library in circulation as a Library Associate. I miss programming and working with children and teens terribly and am desperate to get back into those duties, which won’t happen at my current job. I’m not looking to get an MLS just because of the debt I would have to accrue and because I am the only financial provider in our family and have to continue working. I also am not looking to run a whole department, I know I’ll never have that opportunity again without an MLS, just have some programming duties and perhaps cover story times when the Librarian is away.

While I know my work experience is not worthless in getting a future youth services job, I feel I need more to up my chances in this less than flourishing job market. What educational program would be best for me to pursue?

CNW: It sounds as though you have a lot of experience doing work you love – just not the credentials that are typically required for such roles. You have several options and I would encourage you to explore all of them before concluding that the work you want is out of reach.

Firstly, I’d encourage you to research and apply to MLS programs. It is possible to find low(er)-cost, part-time, flexible programs, including online degrees. You may qualify for financial aid to minimize debt, though I agree with your assessment that debt is a likely outcome and encourage you to evaluate debt loads carefully in terms of the potential payoff of earning a degree. Without doing some research, however, you won’t know what you can qualify for. You should also look to local community colleges that might offer master’s-level degrees in related areas, such as education. Many libraries will consider equivalent credentials in place of the MLS, though not all. As you explore your options, keep in mind that many degree programs are designed for students who work full-time.

Alternatively, you could consider a certification program in youth services or programming. Certificates don’t carry the same weight as a master’s degree, so it would not be a substitute for the MLS, however. IT certifications are unlikely to help you obtain the kind of work you want, though those are usually considered the most comparable to library science degrees.

Secondly… don’t assume that you can’t get the youth services job you covet without the MLS. Many small libraries don’t have the resources to pay for librarians and are trying to get by with paraprofessionals. Any time you see “MLS preferred” rather than “required” in a job listing you should consider applying. If the requirement is not stated explicitly, consider applying anyway. While you may be up against some stiff competition, many employers would choose substantive experience and enthusiasm over a degree, though you can expect to be offered a lower salary than a degree-holder.

Thirdly, ask yourself whether the work you want to do has to take place within the context of a library. Youth programming services are offered by community groups, K-12 schools and other government-funded social services. You may find a way to bridge your love of literature and youth services through non-library venues. Or, you might consider looking for a volunteer role or part-time paid work – either of which would demonstrate your continuing interest in youth programming and services, and help you stand out in a crowded job market.

 

7 Tips for New MLS Graduates

7 Tips for New MLS Graduates

Spring is here, and by June many new MLS graduates will be on the job market seeking that first toehold on the career ladder (or career jungle gym). The time to begin looking for a new job is now. Why? Many employers – in all kinds of institutions – take months to respond with a job offer. So if you want to start working this summer or fall, you need to start looking for jobs even before the ink is dry on your degree.

Here are 7 tips to get your job hunt off on the right foot this spring:

  1. Join professional organizations before you graduate. It becomes much more expensive after your get your degree. Use this opportunity to network and establish yourself within communities of library professionals. Developing contacts is one way to learn more about a particular institution’s culture and sometimes find out about forthcoming opportunities.
  2. Do your research. If you haven’t already been scouring the job ads, start doing it immediately! Get a sense of who is hiring and what types of jobs are available. Find roles and institutions/companies and  locations that interest you. Look closely at the requirements listed on the job descriptions. Assess your skill set and figure out what you need to do to qualify for the job you want.
  3. Polish your resume and cover letter. Even if you don’t have a lot of experience in the library field, tailoring your written materials to a specific opportunity shows you have thought about why you make a good candidate. If you aren’t getting interviews, revisit how you are responding to job postings at the written phase. Demonstrate that you understand the job posting and articulate why and how your skills match the requirements.
  4. Give your online persona a makeover. Check your Facebook, LinkedIn, Tumbler, Twitter, blog and other social media profiles to be sure they convey a sense of the emerging professional you are. Patting yourself on the back for not having any social media presence? Stop right there. Most employers expect to find something when they search for you. If you have nothing, set up a few accounts – LinkedIn at a minimum – and establish an online persona.
  5. Consider an e-portfolio. Many library schools now require graduating students to develop an e-portfolio, and many search committees like to see them from candidates. Use this space to go beyond your resume and give potential employers an enhanced view of your professional materials and skills. If your school doesn’t offer e-portfolios, consider creating (a free) one using wordpress.com or Google sites.
  6. Conduct informational interviews. Most professionals are happy to share their time and expertise with you. Be respectful of busy professionals’ time by making a list of questions in advance, being focused, and keeping to the time you’ve been given.
  7. Be patient. The career market has been tough for the past few years. Recognize that you may be looking for a while. Temper your expectations about the kinds of roles that may be available to you – but don’t let that prevent you from reaching for an opportunity. It is  rare that a candidate meets every single requirement listed in the job posting. Focus on reading the job description carefully and understanding how you would fit into the organization.

Happy and successful job hunting to all, from us here at Library Career People.

Further Reading:

Factors that Increase the Probability of a Successful Academic Library Job Search. Max Eckard, Ashley Rosener, Lindy Scripps-Hoekstra: The Journal of Academic Librarianship, Volume 40, Issue 2, March 2014, Pages 107–115. [open access]

Job Hunting Tips & Links. Mr. Library Dude. 8/5/2013.

7 (Must-Have) Tools for Your Job Hunting Kit. Naomi House: INALJ, April 22, 2014.

Surviving Your First Library Job Search. Steven Hoover: Library Journal Archive Content on September 15, 2009.

Ten Simple Steps to Create and Manage Your Professional Online Identity. Susanne Markgren: College & Research Libraries News. 72 (1), 31-35. January 2011.

Q: How can I update my skills and resume to be more marketable?

Q: How can I update my skills and resume to be more marketable?

Q: I graduated with an MLS with school library certification in 2012.  How can I update my skills and become more marketable?  I have been a classroom and gifted teacher for about 25 years.  I also need help updating my resume and possibly working on a CV.

CNW: Without knowing what kind of job you’re looking for, it’s hard to offer specific advice. Generally speaking, you won’t need a CV unless you’re applying for jobs in academia or abroad, so focus on your resume and cover letter. Career Q&A A Librarian’s Real-Life, Practical Guide to Managing a Successful Career gives you tips on the differences between a CV and a resume and on preparing your written materials.

Think back on your activities since you received your MLS in 2012. Have you been employed in a library, or did you continue working in the classroom? Any work experience is helpful. If there is a gap on your resume, don’t ignore it. Explain it briefly in your cover letter and be honest in presenting it on your resume.

If you’ve never worked in a library before, you may want to consider informational interviews with librarians working in the kinds of jobs you think you would enjoy. For example, if you want to be an education librarian at a university, reach out to people currently working in that capacity and ask them details about their jobs. Active listening can help you identify their key areas of responsibility and daily worklife. An onsite visit may also prove enlightening. This will help you identify key skills that you may need to acquire to be a competitive candidate.

If you haven’t already, join local professional organizations and actively network. This demonstrates your professional involvement and can add currency to the dates on your resume. Volunteering is another way to demonstrate professionalism and develop specific skills, if you find a good opportunity. And, if you are currently teaching and have summers off, you could look for a part-time job that would give you the skills and experience you want to update your resume. Finally, since you have a substantive previous career, focus on transferable skills throughout your resume and cover letter.

Q: How can a part-time librarian get the right experience for career advancement?

Q: How can a part-time librarian get the right experience for career advancement?

Q: I am, and have been a part-time librarian for four years. In my department, the part-timer’s do not get the experience the full-timer’s get. When I interview for full-time positions, I often do not get these positions, because I do not have the experience they are looking for. How can I get the experience I need? I feel like I am not advancing in my career. It is upsetting to me because I truly love what I do. Because many of these libraries are downsizing, they are looking for librarians with experience that I do not have, and I’m afraid I never will.

CNW: Many part-time jobs are created to fill a particular need that falls outside of the responsibility of full-time staff. It sounds like you are getting interviews, which is a good sign that your cover letter and resume match the experience that prospective employers are looking for. Before you put time into acquiring specific experience, it’s worth asking yourself whether you aren’t defining your own experience too narrowly. Employers aren’t going to think broadly about your transferrable skills if you don’t help them see your qualifications in the best possible light.

If a lack of experience truly is the problem, you have several avenues to gain the experience you need. You can:

  • Approach your current employer with a request to take on a specific responsibility. You’ll be most successful if you first consider how your request fits into your employer’s needs. You might identify a gap area, or start by reviewing the organization’s strategic plan.
  • Look for volunteer or internship opportunities. You will need to be objective in evaluating the position to be sure you will actually get the experience you want. The goal is not simply to provide unpaid labor to downsizing libraries! Both parties should gain something from an internship or volunteer role.
  • Get involved in local or national professional organizations. In addition to being an effective networking opportunity,  professional groups often have specific projects they need help with. Raising your hand can help you gain the experience you need quickly.

Any – or all – of these paths can be effective. As you look for the experience you need to advance in your career, carefully evaluate the marketability of the experience you seek. If you are looking for a very niche role, you could be waiting years for a full-time job to become available. If you truly want to advance your career, focus on growth areas – and keep in mind that for some newly created jobs, directly applicable experience may not yet exist.

Q: What transferable skills are helpful for librarians embedded in business groups?

Q: What transferable skills are helpful for librarians embedded in business groups?

Q: It seems as though embedded librarians have to be especially attuned to/aligned with the needs of their organization. Perhaps in a similar way that business owners are attuned to clients’ needs. I was wondering how your experience of being a self-employed freelance librarian is helpful to you in your current position as an embedded librarian, and any cross-over of skills?

CNW: This is a great question. You are correct: typically, embedded librarians either have or develop through experience a strong understanding of the organization and the specific group they work with. Librarians are embedded in all kinds of libraries and fields,  not just special libraries. For example, a public librarian may be embedded in a workforce development or community liaison role; academic librarians are often embedded within a specific subject or discipline(s), and special librarians may be embedded within a specific business group or practice.

The time I spent as a freelance librarian and writer taught me how to quickly understand the client’s needs and expectations, set goals and outcomes, negotiate deliverables and communicate proactively with clients at all stages of each project. These skills have served me very well in my current capacity as the global new business librarian at Y&R. While I didn’t have specific work experience in the advertising field at the time I was hired, many of my freelance clients were marketing and communications companies. That gave me the ability to talk about the transferable skills that would enable me to be successful during my interview.

If you’re interested in becoming an embedded librarian within a particular industry or field, it helps to know as much as possible about the business before going into an interview. For example, before interviewing for my current role, I researched the company, read some of the major advertising publications, and looked up some of the people I interviewed with. Informational interviews with librarians currently working in that field can also be tremendously valuable.

Many companies are finding value in having librarians embedded in key practice areas to orchestrate and smooth the flow of information-sharing. These opportunities often require familiarity with the industry, but it is your librarian skills in combination with the soft skills of active listening, project management, and communication that will help you get you the job.

One last note: don’t wait for these roles to be posted and offered. Network with and observe upper management within your organization. If you hear a recurring theme of fragmented knowledge assets, especially in an area with an impact on efficiency or productivity, consider making the case that a knowledge manager or embedded librarian could help smooth the flow of information and help teams produce better results. Careful, attentive listening can sometimes help you create your own ideal job.

Resources:

Informational Interviewing Tutorial (Quintessential Careers)

Join Us in New York This November for Panel Session and Workshops

Join Us in New York This November for Panel Session and Workshops

The Library Career People will be presenting throughout November. On Thursday, November 7th, join us for Career Q&A, Live and In Person, at the CUNY Graduate Center in Manhattan from 4:00 to 7:00 pm. This program is jointly sponsored by METRO, ARLIS/NY, ACRL/NY, InfoToday, New York Library Club, New York Technical Services Librarians (NYTSL), and the New York Society Library. Speakers will include Susanne, Tiffany, Carrie of LCP, as well as several contributors to Career Q&A: A Librarian’s Real-Life, Practical Guide to Managing a Successful Career.

On Friday, November 22nd, Susanne and Carrie will present Launch Your Library Career parts 3 and 4 at METRO. In the morning workshop, The Interview: Putting Your Best Foot Forward, we’ll take the stress out of interviewing by teaching participants to interview with confidence through preparation and practice. In the afternoon, The Next Steps: Getting Started with Networking, Publishing and Presenting, we’ll conduct an intensive workshop on finding and developing an idea for a professional presentation or article. Participants will gain an in-depth understanding of how to successfully submit proposals for publication and find opportunities for collaboration through networking. Register for both sessions and receive a discount.