Q: What specialization do you feel is the most marketable?

Q: What specialization do you feel is the most marketable?

by Tiffany ♥ 0 Leave a Comment

Q: I searched your site but didn’t find an answer already on this subject. If I’m wrong, could you point me in the right direction?  My question:  I recently graduated with my BS in History. I have four years’ experience working first as a library page, then as a collections processor in Archives, and now I’m working as a Digital Projects and Oral History assistant in the Digitization Department of Special Collections. My next step is to get my MLIS. However, I am unsure of what to specialize in. I have most of my experience with Digitization and Archives but think I would be happier in a different area. I’d like to work with people more and love the hustle and bustle of reference and circulation. However, I am also in love with children’s literature and would love an opportunity to work with kids, set up reading programs in the library, etc. I feel that I can be happy in many capacities in the library. So I guess my question is what specialization do you feel is the most marketable? With library jobs being competitive, I’d like to choose a specialization in library school that will be widely marketable when I begin looking for permanent positions, but that will also be something I will enjoy doing for the long haul.

TA: I totally understand your question about finding ways to be most marketable upon graduation, but you also want to find a specialization that works for you.  You can be marketable and terribly unhappy, and that’s not where you want to end up.  Employers look for experience and potential, and library school is a great time to explore different areas of specialization and to try things on to see if they fit.  From taking a variety of classes, to different internships and volunteer opportunities, you can spend some time exploring librarianship.  According to ALA, the amount of academic credit hours required for an ALA-accredited MLS can vary from 36 semester hours to 72 quarter hours—this is both a lot of time, and time that flies by too quickly.  You should talk with an academic advisor at the school to chart your course, including which classes to take, how and when to register for field experiences, and identifying volunteer or paid work experiences.  Above all else, leave library school with the degree AND work experience.

Now is also a great time to join a few professional discussions lists.  You see if the discussion topics strike an interest.  You can also monitor the vacancy announcements that come across the lists.  Even though you aren’t on the market right now, you can see what’s in demand in terms of types of jobs, regions of employment, and desired skills and experience.  This information will be really useful when you are in library school and are deciding which classes to take or how to gain certain experiences.

Also, remember the power of the informational interview.  Elisa Topper, in her October 2003 “Working Knowledge” column in American Libraries, talks about all the potential benefits of the informational interview.  Her list includes: building a network of contacts; gaining information about internships, practicum experiences and other positions in the “hidden job market”; exposure to terminology and issues relevant to a specific field; and a glimpse into different organizational cultures.  Informational interviews are a great way to explore different areas of librarianship through the real-life experience of someone who’s doing it.  Be sure to read the rest of the Topper article, and refer to our other columns on Informational Interviews to learn more about conducting these types of interviews.

Q: Do you have any suggestions for what to highlight and emphasize in my resume and cover letter to show that I can work just as effectively in adult reference as I can in children’s reference?

Q: Do you have any suggestions for what to highlight and emphasize in my resume and cover letter to show that I can work just as effectively in adult reference as I can in children’s reference?

by Tiffany ♥ 0 Leave a Comment

Q: I am a librarian currently looking for full-time public library work. Although I love working with kids and single-handedly run my library’s children’s department, my current position is only part-time. A full-time position in adult reference has just opened up in my area, and I am interested in applying. I have experience with working at the adult reference desk and took classes in graduate school in working with an adult patron base, but most of my 4 1/2 years of library experience come from working in children’s departments. Do you have any suggestions for what to highlight and emphasize in my resume and cover letter to show that I can work just as effectively in adult reference as I can in children’s reference? Any suggestions will be greatly appreciated.

TA: This can be a tricky transition, moving from the children’s department to adult reference (although I have seen some adults in my lifetime behave much worse than children!).  You’re wise to acknowledge there’s a difference and to think about ways to make the transition, like your previous work experience and coursework—be sure to highlight these in your application materials.   Additionally, think about the transferable skills you’ve gained over the last several years working in the children’s department.  Have you managed a budget?  Supervised employees, students or volunteers?  Created a desk schedule and delegated work? Examined new products and trained others on how to use them?  Have you worked with parents on how to meet the literacy needs of their children?  Make your resume and cover letter an invitation to talk more about your interest in the position and your ability to do the work.  Also know that as an internal candidate, you’ve got a professional network inside the organization.  Be sure to make a positive impression in all of your interactions and have people prepared to speak positively on your behalf.

Q: Can an ATS system be configured to automatically exclude resumes that include certain words?

Q: Can an ATS system be configured to automatically exclude resumes that include certain words?

by Tiffany ♥ 0 Leave a Comment

Q: Can an ATS system be configured to automatically exclude resumes that include certain words?  I frequently read about the need to include certain keywords in my resume so applicant tracking systems can easily find them. However, I’ve never seen anything on the need to exclude certain words. Does HR ever set up their ATS to exclude resumes from their systems that mistakenly list sex, age, race, and other protected categories? I am concerned because my university still includes the word “woman” in its title, and I am curious if this is part of why I rarely receive interviews from places that require a full online application versus just emailing a cover letter and resume.

TA: I can’t say that I’ve ever heard of an Applicant Tracking System (http://en.wikipedia.org/wiki/Applicant_tracking_system) being set up to exclude applications based on certain keywords.  As you mentioned, I’ve always heard of these systems scoring applications and giving higher points to those that included specific keywords (like a relevancy rating).  So more keywords = higher relevance and higher score.  Not so much the opposite (certain keywords = lower score, or even excluded from consideration.)  Additionally, it strikes me as highly unlikely that a company could set up an ATS to screen out and exclude from consideration any resume that contains the word “Woman”.

So maybe your question is really, Why am I less successful with ATS applications than with emailed applications?  There are any number of reasons that are possible here, but let’s start with a few that immediately come to mind:

  1. Perhaps larger companies use Applicant Tracking Systems and smaller companies don’t.  If that’s the case, it might also be logical to conclude that larger companies have larger budgets to advertise and recruit nationally, thus building larger, better qualified, more competitive applicant pools.
  2. Maybe your emailed resume looks better than the application that you build within the ATS.  Carefully crafted resumes and cover letters say a lot about a candidate’s style and attention to detail.  All of that attention and detail can be lost when you enter data into an ATS.  Solution?  If given the option, upload a copy of your resume and cover in addition to the application information you enter into the ATS.  I know it may seem redundant—it’s really the same information, right?—but the time and attention you put into that cover letter and resume won’t be lost on the reader.
  3. Finally, sending an email to someone is a much more personal experience than just entering your data into a large applicant system.  Maybe that personal connection—on both ends—is lost with an ATS.  If you can find a hiring contact for the position, send a brief email to introduce yourself, express your interest in the position, let them know you’ve submitted your materials online, and attach a copy of your cover letter and resume.  While you’ve met the technical requirement of applying online, you have also established a personal connection that could be helpful as you proceed through the hiring process.

Make sure your resume and cover letter are top notch and ready to be shared.  Also make sure it’s ready for a technology-savvy world (See: Resume Writing Tips for a Technology-Savvy World, http://jobsearch.about.com/od/resumewriting/a/resumetechtips.htm).

Q: Is there a bias against local candidates? Do you know why libraries would always bring in people from outside rather than hire locally?

Q: Is there a bias against local candidates? Do you know why libraries would always bring in people from outside rather than hire locally?

by Tiffany ♥ 0 Leave a Comment

Q: I’ve worked in academic libraries for many years and I completed my MLIS (distance) in 2010.  I have applied for every job that I’m qualified for in my state.  While I get interviews and am invited to campus, the offers always seem to go to out of state candidates.  Is there a bias against local candidates?  Do you know why libraries would always bring in people from outside rather than hire locally?

TA: Well, there’s definitely no simple answer to why libraries hire other candidates.  There are so many factors that contribute to hiring decisions.  The most basic reason is that libraries like to hire the best qualified candidate for the position, and with a national search (that draws candidates from all over the country) that can mean a pretty competitive pool.  It’s good to hear that you stand out among the applicants and continue to get invitations for on campus interviews—that can build confidence in your application materials and your ability to identify positions that are a good fit for your interest and experience.  If you’re not making is beyond the in-person interview, it may be time to break down those experiences, and your performance, to see if there’s something you can improve upon.

Right after you complete an in-person interview, it’s okay to be completely exhausted.  Even if it was a wonderful experience (yes that can actually happen) you’ve been “on” all day long, and that can take a lot out of a person.  But it is also one of the best times to reflect on how things went throughout the day, while memories and experiences are still fresh in your mind.  You should use this time immediately following the interview to process and record your thoughts about the experience.  Did you enjoy the day?  Was the job what you expected?  Were people nice?  Is this an environment you could work in?  Additionally, take some time to reflect on your performance.  Were there any questions that surprised you?  Did you have everything you needed?  Could you have been more prepared?  How was your presentation?  Did people seem to enjoy spending time with you?  Each interview should be preparation for the next.  Although this can be a little tricky, you can always ask why the offer went to another candidate.  You may not get many specifics, but it’s okay to ask “Is there anything I can do in the future to be a more successful candidate?”  And if you have a professional contact at the hiring institution, you can also seek their input regarding your performance as a candidate.  It is absolutely essential, however, that you keep it positive and keep the questions about you, not the other candidates.  Asking for constructive advice on your interview is okay; asking why the other candidate was better or why the offer went to someone out of state is not okay.

Here’s the simple answer to a very complex question: We don’t know that libraries “always bring in people from outside.”  What we do know is that, to date, you’ve made it as far as the on campus interview, without receiving an offer.  Take some time to gather your own thoughts and feedback from others to analyze your on campus interviews and learn from those experiences in order to perfect your future performance.

Here are some resources about interview prep that might help:

Q: Can I apply for multiple openings at one organization?

Q: Can I apply for multiple openings at one organization?

by Susanne Markgren ♥ 0 Leave a Comment

Q: I am a recent MLIS grad looking for work.  Over the past 6 months an organization I would like to work for has advertised a handful of various positions, some of which I was qualified for and applied for.  I heard that they were undergoing a reorganization.  Now there is yet another open position that I’d like to apply for.  I am wondering if I should bother them, on one hand, because if they wanted to interview me for a position they have my resume on file.  On the other hand, maybe a variety of people are doing the hiring and don’t talk to each other or share information.  The submission email address for job applicants is a generic jobs@xxx listing so it’s hard to know who is reading these applications.  Should I go for it again or should I move on and assume I am not a good fit?

Thanks for any advice you can offer about multiple openings at one organization.  I have no experience with this type of dilemma!

SM: This type of thing happens quite often, actually. Reorganization is a common occurrence and can affect job openings, job listings, interviewing/hiring schedules, organizational structuring, etc. And it can affect (or play havoc with) your job applications. My advice is to go ahead and apply for the position, or positions, that you want. Since it is a different position (and one that came up after the reorganization and after the other position(s) were advertised), you will want to tailor your application materials specifically to it and its requirements. Unless the institution states that the applications go into a pool for several positions or they contact you and ask you if you want to be considered for a new position (some will do this!), assume that if you apply for one position, only those who hire for that position will see your materials (other than HR). And, assume that you will only be considered for the position(s) that you apply for. However, every place does things differently, so if you can find contact information for the human resources department of the institution, you could try to contact them and ask about the reorganization and how that will affect the job openings and your applications materials. And, finally, you probably shouldn’t apply for more than two positions at one institution within a short time period. Good luck!

Q: Can you provide some clarification on the Librarian 1 civil service exam?

Q: Can you provide some clarification on the Librarian 1 civil service exam?

by Susanne Markgren ♥ 0 Leave a Comment

Q: Hi there. I am an MLIS student at Syracuse University’s iSchool. I was wondering if you have encountered any questions regarding the Librarian 1 civil service exam. It would be great to have clarification on the exam’s requirements, such as: What counts as an internship? For example, what is the difference between volunteer and internship experience?

There used to be advisers for the exam but due to restructuring they no longer exist at the state level. Clarification of the exam or recommendations for who to contact to get some answers about the test content would be much appreciated. Thanks very much, and I look forward to hearing from you!

SM: First, as I’m sure you are aware, you will fill out an application for examination which should be available with, or linked from, the job description. This is where you provide information on your experience (including volunteer experience). One application that I viewed states  “Describe here all relevant experience (including volunteer or military).”

From this wording, I would definitely list internship experience, or any unpaid work that you have done that is related to the duties of the job. Of course, it is ultimately up to the reviewers of the application to determine if your experience meets the actual requirements of the job.

The following is common wording from county government sites, about the civil service exam for Librarians:

There will be no written or oral test for this examination.  Candidates who meet the minimum qualifications, will receive a rating based upon an evaluation of their training and experience against the duties of the position being tested.

Candidates must first complete an examination application and return it to the XXX County Department of Human Resources.

Approved candidates will be sent a notice containing directions to a secure website address at the XXX State Department of Civil Service to complete a Training and Experience Questionnaire.

Many civil service examinations are held periodically, such as once a year.  But several exams (including for many Librarian positions) are held on a continuous recruitment basis.

For more information about the exam (or the application), you will need to contact the civil service office/commission/department of the county you want to work in. If you want to work as a public librarian (in many counties across the U.S.), you will need to possess a graduate library degree from an accredited institution, a valid public librarians’ professional certificate, meet the requirements of the job (which may include residency in the county), and complete the required civil service forms so you can be put on a list of eligible candidates. Good luck!

Here are some New York county sites that may be useful to you:

http://www.nassaulibrary.org/ncla/civilservice_files/Howtogethiredlibrarianfinal.pdf
http://www.ongov.net/employment/document_center/Docs/home.cgi
http://humanresources.westchestergov.com/job-seekers/civil-service-exams
http://www.orangecountygov.com/content/124/1360/1556/default.aspx

Q: I want to change direction and move into a different type of library and different type of role. How do I get started?

Q: I want to change direction and move into a different type of library and different type of role. How do I get started?

by Susanne Markgren ♥ 0 Leave a Comment

Q: Dear Friends at Library Career People:

I have a professional dilemma, and I would be so grateful for any insight or encouragement you might be able to offer me. In June 2011, I completed library school thinking that I wanted to be a public librarian. Actually, I was pretty certain of this, even though I had minimal experience working in public libraries. My background is actually in special (government/law and art) libraries.

Shortly after earning my degree, I was offered a part-time librarian substitute position at a local large urban public library system. I have worked as a public reference librarian for one year now, and I have decided that it’s not for me. In addition to this, I have applied for countless internal job postings within the public library organization and I’ve had no luck. I think someone is trying to tell me something that I’ve ignored for a long time.

I feel like a fool, and like I have to start over. However, I am eager to get my career back on the right path and continue to pursue something more personally fulfilling. For the last four years, I have been employed part-time at a government law library and I absolutely love it. Even though there may not be a full-time or professional position for me there, I want to continue to pursue a career in government librarianship, perhaps in a science or engineering library. Do you have any thoughts on how I might get started?

 

SM: I find that whether you like a job or not depends largely on the situation: the patrons, the setting, the demands/responsibilities/expectations, and the people you work with and work for… and less so on the job itself. I’ve worked in several types of libraries, in a variety of roles, and I’ve enjoyed aspects of each one of them. I’ve also disliked aspects of all of them. No place is perfect. And, I’ve figured out, along the way, what I am good at, what people expect of me, and what I really enjoy doing (and don’t enjoy doing). This information drives me onward to pursue my goals and tweak my job responsibilities and ultimately be a happier librarian.

If I had a dream job, it would be built from bits and pieces of all the jobs I’ve held: this supervisor, that location, those colleagues, these benefits, a mixture of duties, a scattering of clientele, the freedom to pursue my interests, and the structure to be held accountable for my actions and my progress and my commitment.

You shouldn’t feel like a fool. Not in the least. You are doing everything that you should be doing. You are exploring different roles and different libraries; you are discovering what you want to do and what you don’t want to do. You are learning about the profession and about yourself. Getting on-the-job experience in one role and in one type of library is the best way (or, perhaps, the only way) to figure out what path you want to pursue next. Yes, opportunities will pop up, jobs will present themselves (or not) and personal lives will intervene — and because of all these things, you may find yourself following an unplanned trajectory, and that’s OK. It is rare for someone to start out in their dream job, or dream location. You just need to keep moving toward your ultimate goal, and seek out anything and everything that can help you attain it. And remember that any experience you get is valuable.

So, don’t think of it as starting over, and don’t think of starting over as a bad thing. Sometimes starting over, or starting again, is the best cure for a deflated career. In the mean time, as you begin to steer  yourself onto a new career path, you should enjoy the part time position that you love and learn all that you can about the job and the institution and the needs of the patrons, and the skills and resources and tools that are used to meet those needs.

Fulfillment comes in many packages, and even if your current job does not provide the level you crave, you can do other things (while you wait) to boost it up as well as help you move toward the job that you really want. Here are a few tips:

  • Make connections and utilize your current connections: talk to colleagues and librarians in related libraries to find out how to move forward, where to look for jobs, and what to get involved in (e.g., committees, social networks).
  • Join associations that are specific to the type of library you want to work in: seek out local and state and national organizations and see which might work best for you. Take advantage of the resources and networking opportunities they offer.
  • Visit libraries: identify libraries that interest you, see if you can speak with (or communicate with) a librarian who works there. Have a list of questions and ask if there are any internship or volunteer opportunities (if your schedule permits).
  • Be relentless in your job search: and don’t only look for jobs, look for skills and requirements for the jobs that you want. Find out what employers are asking for and make a list of things you do not have. Also, broaden your search to include job sites other than library-specific ones. Some corporations and government jobs will post on their own sites (e.g., state government or agency site).
  • Rework your materials: does your resume reflect the job you want? You may need to revise it, or change it into a different type (e.g., from chronological to functional). You may need to highlight transferable experience and skills from other jobs.
  • Consider professional development opportunities: seek out programs, classes, workshops, webinars, conferences, that might enhance your resume and your skill set.
  • Talk to your alma mater: you are a recent graduate, so use your school’s career center and its resources to help you pursue your dream job.

 

Potentially Useful Links:

http://www.sla.org/

https://www.usajobs.gov/

http://federalgovernmentjobs.us/

http://www.usa.gov/Topics/Reference-Shelf/Libraries.shtml

“How do I get there from here?: Changing jobs, changing roles, changing institutions”
by Susanne Markgren and Tiffany Allen